Ozone is a New Zealand business trade exchange and online marketplace that enables members to buy and sell products and services using a combination of Ozone Dollars and, where applicable, New Zealand dollars.
When you make a sale through Ozone, the Ozone Dollars you receive are credited to your Ozone account. You can then use those Ozone Dollars to purchase products and services from other members across the Ozone network.
You do not need to buy from the same business you sold to. Your Ozone balance can be used with participating members throughout the network.
New Zealand businesses, companies, sole traders and other eligible organisations that can provide genuine products or services may apply to join Ozone.
Membership is subject to Ozone's Terms and Conditions and any applicable membership requirements.
Ozone provides a platform where members can trade products and services with other members.
For example, if your business sells $1,000 worth of services and receives $1,000 in Ozone Dollars, those Ozone Dollars are credited to your Ozone account. You can then use them towards purchases from other participating Ozone members.
This allows businesses to turn spare capacity, available appointments, excess inventory or additional sales opportunities into purchasing power that can be used elsewhere within the Ozone network.
One Ozone Dollar (O$1) is accounted for within the Ozone system at the equivalent value of one New Zealand dollar (NZ$1).
Ozone Dollars are trade credits used within the Ozone network. They are not New Zealand currency, legal tender, a bank deposit or cash, and they are subject to the Ozone Terms and Conditions.
Ozone currently offers two membership options:
Free Membership—$0: Designed for sole traders and businesses wanting to start trading through Ozone with basic access to the marketplace.
Premium Membership — $29.95 + GST per month ($34.44 incl. GST): Designed for businesses wanting broader access to the Ozone network, including unlimited product and service listings, unlimited users per account and additional Premium membership benefits. For the latest inclusions and pricing, please refer to our Pricing page.
No. There is currently no separate joining or account setup fee for either Free or Premium membership.
Free Membership is $0.
Premium Membership is $29.95 + GST per month.
No. Ozone does not currently charge transaction fees on Ozone trades.
Premium members pay the monthly Premium membership fee, but there is no additional Ozone transaction fee each time they buy or sell through the exchange.
The Premium membership fee is a cash fee of $29.95 + GST ($34.44 including GST) per month.
It is payable monthly in advance and is automatically charged to the payment method nominated for your account on your monthly membership renewal date. Please refer to the Ozone Terms and Conditions and Pricing page for full details.
Ozone currently operates its Premium membership on a monthly basis rather than requiring an annual membership payment.
The Free Membership has no monthly membership fee.
Free Membership currently includes:
- one user per account;
- one service listing; one product listing;
- access to the Ozone marketplace;
- the ability to earn Ozone Dollars through eligible sales;
- and the ability to use earned Ozone Dollars with participating Ozone members.
For the latest membership features, please refer to our Pricing page.
Premium Membership currently includes:
- zero transaction fees;
- unlimited product and service listings at no additional cost;
- unlimited users per account; 24/7 account access;
- access to Ozone's wider business trading network;
- priority communication on vehicles and property offered through Ozone;
- early access to selected member offers;
- and other Premium benefits that Ozone may introduce from time to time.
Please refer to our Pricing page for the current Premium membership features.
Where Ozone has approved a trade credit facility for your account, you may contact us to request a review of your credit limit.
Any increase is at Ozone's discretion and may be subject to eligibility, trading history, account conduct, financial information, security or other requirements under the Ozone Terms and Conditions.
Where Ozone approves a trade credit facility, Ozone does not currently charge interest on the Ozone Dollar balance made available under that facility.
However, the facility remains subject to Ozone's Terms and Conditions, approved credit limit and any other conditions applying to the member's account.
No.
Members may agree to transact using Ozone Dollars together with New Zealand dollars where permitted by Ozone.
Where a seller offers a product or service on a part-cash, part-Ozone basis, the applicable Ozone and cash components should be clearly disclosed before the transaction is agreed.
Any transaction must comply with the Ozone Terms and Conditions and applicable marketplace rules.
Free members generally need to earn Ozone Dollars before they can spend them.
Ozone may make a trade credit facility available to eligible Premium members, subject to application, approval, account status and any credit limit or conditions imposed by Ozone.
A trade credit facility is not guaranteed simply by becoming a Premium member.
Please contact Ozone if you would like to discuss whether a trade credit facility is available for your account.
Yes.
Ozone supports transactions that include both an Ozone Dollar component and a New Zealand dollar component, subject to Ozone's Terms and Conditions and any applicable trading requirements.
The seller should clearly state the payment structure so that both parties understand the cash and Ozone Dollar components before completing the transaction.
Products and services offered through Ozone should be priced fairly and consistently with the seller's normal market pricing.
Members should not artificially increase prices simply because some or all of a transaction is being paid using Ozone Dollars.
The full price and any cash/Ozone split should be clearly disclosed before a transaction is agreed
Ozone is designed to help businesses generate additional sales and make productive use of spare capacity or inventory.
For example, a business may have:
- unused appointment capacity; available professional hours;
- empty restaurant tables or accommodation; unsold advertising inventory;
- excess or slow-moving stock;
- or capacity to serve additional customers.
A sale through Ozone can create additional purchasing power that can then be used with other participating members, potentially allowing the business to preserve cash for expenses that cannot be paid through Ozone.
You can use Ozone Dollars towards eligible products and services offered by participating Ozone members, subject to the seller's advertised terms and availability.
Available products, services and trading opportunities will change as members add and remove listings.
Members can browse the Ozone Marketplace to see what is currently available.
Only where the relevant supplier is an Ozone member and has agreed to accept Ozone Dollars for that particular transaction.
Many ordinary expenses, including government charges and suppliers outside the Ozone network, will still need to be paid in New Zealand dollars.
One of the purposes of Ozone is to help members preserve cash by using Ozone Dollars for eligible purchases they might otherwise have paid for in cash.
Yes.
Members can use the Ozone Marketplace to advertise and discover products and services available from other Ozone members.
The number of listings available to you may depend on your membership plan.
Marketplace and business information may be visible to other Ozone members and, depending on the relevant part of the website and platform settings, may also be publicly accessible.
Members should only publish business and contact information that they are comfortable making available through the platform.
Please refer to the Ozone Privacy Policy for more information.
The transaction for products or services is between the buying member and the selling member.
The seller is responsible for accurately describing and supplying the products or services being offered, and members are responsible for agreeing the commercial terms of their transaction.
Ozone operates the trade exchange and marketplace but is not the supplier of products or services offered by independent members unless expressly stated otherwise.
Please refer to the Ozone Terms and Conditions for full details.
Delivery, freight, courier and shipping arrangements are generally agreed between the buyer and seller.
A listing should clearly state any applicable delivery charges or conditions where possible.
Members should confirm these costs before completing a transaction.
Members should first contact the other party and attempt to resolve the issue directly.
If the matter relates to the operation of the Ozone platform or an Ozone transaction record, you can contact Ozone for assistance.
The rights and responsibilities of buyers, sellers and Ozone are set out more fully in the Ozone Terms and Conditions.
Nothing in Ozone's Terms and Conditions or policies excludes any rights that cannot lawfully be excluded under applicable New Zealand law.
Barter and trade transactions can have New Zealand tax and GST consequences in much the same way as transactions paid in cash.
Members are responsible for their own tax, GST, invoicing and record-keeping obligations.
Ozone does not provide individual tax or accounting advice. Members should obtain advice from their accountant, tax adviser or Inland Revenue if they are unsure how a transaction should be treated.
Ozone maintains account and transaction records relating to activity processed through the Ozone platform.
Members should also maintain their own business, accounting, GST and tax records as required by law.
Information about how Ozone collects, stores and uses personal information is available in our Privacy Policy.
Free Membership currently provides for one user per account.
Premium Membership currently allows unlimited users per account, enabling a business to provide appropriate account access to authorised staff or representatives.
The primary member remains responsible for authorised users and activity conducted through its account in accordance with the Ozone Terms and Conditions.
Ozone Dollars and account balances are governed by the Ozone Terms and Conditions.
Members should not transfer, sell or otherwise deal with Ozone Dollars outside the Ozone system unless expressly permitted by Ozone.
If you need to arrange access for staff or another authorised person, please contact Ozone or use the applicable account-user functionality rather than informally transferring an account or balance.
No. Ozone Dollars are trade credits designed to be used within the Ozone network and are not redeemable for New Zealand dollars on demand.
They should not be regarded as cash, a bank deposit or legal tender.
Yes. Membership may be cancelled subject to the cancellation, account balance and other requirements contained in the Ozone Terms and Conditions.
If you are considering cancelling, please contact Ozone so we can explain what needs to happen with any outstanding account balance, transactions, fees or obligations.
Ozone handles personal information in accordance with its Privacy Policy and applicable New Zealand privacy law.
Our Privacy Policy explains what information we collect, why we collect it, when it may be disclosed, how it is protected and how you can request access to or correction of your personal information.
Yes.
If you need assistance with your membership, account or the Ozone platform, please contact us:
Phone: 0800 469 663
Email: admin@ozone.net.nz
You can also use the Contact page on the Ozone website.
The Ozone Terms and Conditions contain the full contractual rules governing membership, accounts, Ozone Dollars, transactions, credit facilities and use of the Ozone platform.
The Privacy Policy explains how Ozone handles personal information.
The Pricing page contains the current membership pricing and plan features.
We recommend that members read these documents when joining Ozone and refer to them whenever they have questions about their account.
Still have a question?
If you cannot find the answer you need in our FAQs, please contact us and our team will be happy to assist.
Phone: 0800 469 663
Email: admin@ozone.net.nz